How do you collect data through forms and newsletters in a compliant way?

Forms and newsletters collect personal data: the privacy notice, consent and technical set-up need to be planned together.

A contact form, a newsletter sign-up or an application sent through the website are the points where users entrust you with their data. In general, it is best to make clear which data is needed, for what purpose, how long it is kept and which legal basis the processing relies on, linking the privacy notice to the exact point where the data is collected.

At NewVisibility, a web development agency in Cantù, in the province of Como, we take care of the technical side: forms, consent boxes, sign-ups and the connection to the website's privacy policy and cookies.

Forms and newsletters

The topics in this section

The answers you find here explain general concepts and principles, with an eye on companies in Como, Brianza and Milan.

Contact forms
Which data to ask for and how to collect consent
Newsletter
Sign-up, double opt-in and unsubscribing
Existing customers
What changes for communications to people who are already customers
CVs
Applications received through the website
Where data ends up
Where the information sent through forms goes
How we work

Technical partner, not a law firm

We implement privacy notices, consents and settings on the website for companies in Como, Brianza, Milan and Canton Ticino. The content of these pages is for information only and does not constitute legal advice.

For your specific case, check with your legal advisor or DPO: we work with them on the technical side of the website. For sign-ups, see also our newsletter management.

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Portfolio

Websites with forms and sign-ups we have built

Do you have a website with forms or a newsletter to fix?

Tell us how your website works: we start from there, together with your legal advisor.

Services of interest

For a contact form it is best to ask only for the data needed to reply, such as name and contact details, avoiding unnecessary fields. In Cantù and Brianza we help companies set up essential forms, linked to the website's privacy policy. For your case, check with your legal advisor or DPO.

In general, consent in a contact form is collected with an explicit action, such as an unticked box, next to a clear link to the privacy notice. For companies in Como and Milan we configure the technical side on the site; the legal choices are up to your legal advisor or DPO.

NewVisibility, a web development agency in Cantù, sets up the contact form consents on the website for SMEs in Brianza, as a technical partner working with the company's legal advisor or DPO. In-house team, enterprise CMS, our own managed servers and Cookie CMP developed in-house.

For the newsletter, consent is, in general, a voluntary and specific action by the user, accompanied by a clear notice about who is writing and how to unsubscribe. We develop sign-up forms for companies in Como and Brianza; your legal advisor or DPO assesses the specific case.

Double opt-in is a sign-up procedure in which the user confirms their address by clicking a link received by email, leaving a technical trace of the confirmation. We develop it on the websites of companies in Cantù, Como and Milan; whether it is appropriate is assessed by your legal advisor or DPO.

Unsubscribing from the newsletter should be as easy as signing up: a visible exit link in every message, a clear confirmation and an up-to-date contact list. For websites of companies in Cantù, Como and Brianza we configure the technical side; for your case, check with your legal advisor or DPO.

Sending newsletters to existing customers depends on how the data was collected, what was communicated and the type of messages: the assessment is up to your legal advisor or DPO. From Cantù we configure the website's lists and consents for companies between Como and Milan following their guidance.

CVs sent through the website contain personal data: in general they call for a dedicated notice, a protected submission channel and limited access. We develop application forms for companies in Como, Brianza and Milan; choices on retention and legal bases are up to your legal advisor or DPO.

NewVisibility, a web development agency in Cantù, integrates newsletter and double opt-in into the websites of companies between Como and Milan: in-house team, enterprise CMS, our own managed servers and CSSDA awards for some sites. We work with your legal advisor or DPO; we are not a law firm.

The data sent through website forms ends up wherever the site routes it: an email inbox, a server archive, a CRM or a newsletter tool. For companies in Cantù, Como and Brianza we map these flows, hosted on NewVisibility servers, for an accurate privacy notice; the assessment is up to your legal advisor or DPO.

The legal bases for processing are the grounds that make it possible to process personal data, for example consent or the performance of a contract. Every collection point on the site, from contact forms of Como companies to the newsletter, has one, which the privacy notice states. Which one applies is assessed by your legal advisor.

To document cookie consent a record of visitors' choices is used. Cookie CMP, the platform developed by NewVisibility in Cantù, includes a record of the consents collected, useful for companies in Como, Brianza and Lugano. For your case, check with your legal advisor or DPO.

The data minimisation principle requires collecting only data that is adequate, relevant and limited to what is necessary for the stated purpose. On a website it applies to forms and sign-ups: for companies in Como and Brianza it is worth checking them with your legal advisor or DPO.

Withdrawal of consent is managed by giving users a simple, always accessible way to withdraw it, for cookies, newsletters and forms. With Cookie CMP, cookie consent can be changed or withdrawn at any time: we build it for companies in Como, Brianza and Milan together with your advisor.

Data exchanged with ERP, CRM and PIM systems is managed starting from a map: what information passes between the website and the systems, for what purpose and who has access. In Cantù we develop integrations for companies in Como, Brianza and Milan, together with your legal advisor or DPO.

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