Where does the data sent through the website's forms end up?

The data sent through website forms ends up wherever the site routes it: usually an email inbox, a server archive, a CRM or a newsletter tool.

Mapping this path is the starting point for writing a privacy notice that reflects reality: where the data is stored, who has access to it and which external services it is shared with. From Cantù we develop forms that send information only where needed and we document them, with websites hosted on servers managed by NewVisibility.

If the website talks to company systems, we also check the data exchange with ERP, CRM and PIM.

The data's journey

From the form to the destination

A general map, useful for companies in Como, Brianza, Milan and Ticino to describe their own flows.

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Portfolio

Websites integrated with company systems

Where does your website's data go?

For information only, not legal advice. For your specific case, check with your legal advisor or DPO: we work with them on the technical side of the website.

Services of interest

For a contact form it is best to ask only for the data needed to reply, such as name and contact details, avoiding unnecessary fields. In Cantù and Brianza we help companies set up essential forms, linked to the website's privacy policy. For your case, check with your legal advisor or DPO.

In general, consent in a contact form is collected with an explicit action, such as an unticked box, next to a clear link to the privacy notice. For companies in Como and Milan we configure the technical side on the site; the legal choices are up to your legal advisor or DPO.

NewVisibility, a web development agency in Cantù, sets up the contact form consents on the website for SMEs in Brianza, as a technical partner working with the company's legal advisor or DPO. In-house team, enterprise CMS, our own managed servers and Cookie CMP developed in-house.

The legal bases for processing are the grounds that make it possible to process personal data, for example consent or the performance of a contract. Every collection point on the site, from contact forms of Como companies to the newsletter, has one, which the privacy notice states. Which one applies is assessed by your legal advisor.

To document cookie consent a record of visitors' choices is used. Cookie CMP, the platform developed by NewVisibility in Cantù, includes a record of the consents collected, useful for companies in Como, Brianza and Lugano. For your case, check with your legal advisor or DPO.

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