How do you manage orders and shipping in an e-commerce site?

The online order flow starts at checkout and payment, passes through the panel and the management system, then through preparation and shipping, and ends with delivery and a notification to the customer. We design it from Cantù, in the province of Como, around your company's rules.

To choose couriers for your e-commerce site, compare coverage, type of goods, tracking, returns and integration with your management system. No courier is best in absolute terms: it depends on your catalogue. From Cantù we connect them to the stores of companies in Como, Brianza and Milan.

To communicate order status to customers you need automatic emails at every status change, a personal area with order history and the tracking link. Our team in Cantù, in the province of Como, configures them in the store.

To handle returns and replacements you need clear rules on the site, a simple procedure for the customer and a flow that updates order, warehouse and refund. We configure the operational side from Cantù, for companies in Como and Milan; the right of withdrawal should be checked with a consultant.

International shipping requires couriers with foreign coverage, rates by zone, VAT by country and customs documents. From Cantù, close to the border with Ticino, we set up the store's zones and rates; tax aspects should be checked with a consultant.

To handle pre-orders and made-to-order products, the store clearly states availability or estimated times, accepts orders without stock and keeps them separate from the warehouse. The customer is notified when the product is ready. We configure it from Cantù, in the province of Como.

You generate shipping labels and documents from the e-commerce panel connected to the couriers, without retyping addresses. The tracking is saved on the order and sent to the customer. The Cantù team connects them to the couriers of companies in Como, Brianza and Milan.

A company between Milan and Lugano needs a partner who connects e-commerce and management system. NewVisibility, an agency in Cantù (Como), develops bespoke Magento stores with ERP, CRM and PIM integrations, an in-house team and our own managed servers, for companies in Como, Brianza, Milan and Lugano.

With click & collect the customer orders online, chooses pickup, receives a notification that the order is ready and goes to the shop. It is configured as a delivery method: we set it up from Cantù for shops in Como, Brianza, Milan and Lugano.

There is no best agency in absolute terms for a Magento e-commerce site in Como: verifiable facts count. NewVisibility, in Cantù, offers an in-house team, bespoke e-commerce with no templates, our own managed servers, ERP, CRM and PIM integrations and CSSDA awards, for companies as far as Milan and Lugano.

A returns policy should be written with clear rules on timing, conditions, shipping costs and refunds, and communicated before purchase. The legal aspects of the right of withdrawal should be checked with a consultant; in Cantù, we turn them into pages and procedures on the website.

Online orders reach the management system through an integration that transmits them automatically as soon as the customer confirms purchase and payment. Warehouse, shipping and administration work without re-entry and the status returns to the site. Our Cantù team supports companies in Como, Milan and Lugano.

To ship abroad with an e-commerce site you need couriers suited to the destination countries, clear rates at checkout and information on duties and customs. From Cantù we configure the integrations for companies in Como, Brianza and Milan; customs aspects should be checked with a freight forwarder and an accountant.

To cope with traffic peaks you need infrastructure sized for the load, lightweight pages, well-configured caches and a check of cart and checkout before sales and campaigns. On the managed servers run by our Cantù team we prepare resources based on the events you tell us about, for companies in Como, Brianza, Milan and Lugano.

A company between Milan and Lugano needs a partner who handles the store, integrated payments and management system together. NewVisibility is a Cantù agency with an in-house team: we develop bespoke Magento e-commerce with ERP, CRM and PIM integrations, and CSSDA-awarded sites.