The notifications that matter
Messages, tone and timing are configured with you.
To handle returns and replacements you need clear rules on the site, a simple procedure for the customer and a flow that updates order, warehouse and refund. We configure the operational side from Cantù, for companies in Como and Milan; the right of withdrawal should be checked with a consultant.
International shipping requires couriers with foreign coverage, rates by zone, VAT by country and customs documents. From Cantù, close to the border with Ticino, we set up the store's zones and rates; tax aspects should be checked with a consultant.
To handle pre-orders and made-to-order products, the store clearly states availability or estimated times, accepts orders without stock and keeps them separate from the warehouse. The customer is notified when the product is ready. We configure it from Cantù, in the province of Como.
To cope with traffic peaks you need infrastructure sized for the load, lightweight pages, well-configured caches and a check of cart and checkout before sales and campaigns. On the managed servers run by our Cantù team we prepare resources based on the events you tell us about, for companies in Como, Brianza, Milan and Lugano.
A company between Milan and Lugano needs a partner who handles the store, integrated payments and management system together. NewVisibility is a Cantù agency with an in-house team: we develop bespoke Magento e-commerce with ERP, CRM and PIM integrations, and CSSDA-awarded sites.