How do you handle international shipping?

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Across borders

Selling abroad starts with logistics

The international shipping of an e-commerce site requires couriers with coverage in the destination countries, rates by zone, customs documents when necessary and a checkout that shows costs and times before payment. For non-EU deliveries, duties and customs formalities also come into play.

Tax and customs aspects should be defined with your accountant or freight forwarder: we set up zones, rates and country-specific VAT in the store, from our studio in Cantù, in the province of Como.

What to configure

The elements of a foreign shipment

Every market has its own rules.

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  • Shipping zones and rates by country
  • VAT that varies by country
  • Shipping and customs documents
  • Multilingual checkout and local payment methods
Where we work

From Cantù, a short distance from the border

We are in Cantù, close to the border with Canton Ticino, and we develop e-commerce sites for companies in Como, Brianza, Milan and Lugano, including cross-border sales. If your operations are complex, connect the store to your management system with an ERP, CRM and PIM integration.

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Portfolio

E-commerce sites that ship far

Want to sell across borders?

Tell us which markets interest you: we will set up shipping and checkout accordingly.

Services of interest

To handle pre-orders and made-to-order products, the store clearly states availability or estimated times, accepts orders without stock and keeps them separate from the warehouse. The customer is notified when the product is ready. We configure it from Cantù, in the province of Como.

You generate shipping labels and documents from the e-commerce panel connected to the couriers, without retyping addresses. The tracking is saved on the order and sent to the customer. The Cantù team connects them to the couriers of companies in Como, Brianza and Milan.

A company between Milan and Lugano needs a partner who connects e-commerce and management system. NewVisibility, an agency in Cantù (Como), develops bespoke Magento stores with ERP, CRM and PIM integrations, an in-house team and our own managed servers, for companies in Como, Brianza, Milan and Lugano.

A returns policy should be written with clear rules on timing, conditions, shipping costs and refunds, and communicated before purchase. The legal aspects of the right of withdrawal should be checked with a consultant; in Cantù, we turn them into pages and procedures on the website.

Online orders reach the management system through an integration that transmits them automatically as soon as the customer confirms purchase and payment. Warehouse, shipping and administration work without re-entry and the status returns to the site. Our Cantù team supports companies in Como, Milan and Lugano.

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