A returns policy is defined by writing clear rules, communicated before purchase and manageable from your order flow.
An e-commerce returns policy must explain by when and how the customer can return a product, who bears the shipping cost, when the refund is made and which items are excluded. The legal framework on the right of withdrawal should be checked with a consultant: we, a web development agency in Cantù, in the province of Como, help you turn the rules you choose into clear pages and procedures on the website.
