Before opening a market it is worth clarifying these points.
Shipping
Shipping abroad without surprises
To ship abroad with an e-commerce site you need couriers suited to the destination countries, clear rates at checkout and advance information on any duties and customs charges.
The shop can calculate costs by zone and delivery method and show order tracking at every stage. Couriers connect to the platform through an integration: we configure it from Cantù, in the province of Como, for companies in Como, Brianza and Milan.
To be defined
The choices for delivering outside Italy
- Couriers and delivery zones
- Rates by country and weight
- Who pays duties and customs charges
- Shipping documents
Duties and customs procedures depend on the country and the product: always check with your freight forwarder and your accountant.
We do not give customs or tax advice. We can, however, configure the shop to show informative messages to customers and connect the couriers that issue the necessary documents. For Swiss customers and markets, you will find more information on the page dedicated to Lugano.
To adapt the catalogue to different markets, start from a single product master record and decide which items, descriptions, prices and images to show in each country. For companies in Como, Brianza and Milan, a PIM or the management system helps distribute data in an orderly way.
The choice between a single store or separate stores per country depends on how much the markets differ in language, price lists, VAT, catalogue and organisation. The Cantù team, in the province of Como, helps you assess it: Magento manages several stores from the same installation.
To sell in Switzerland with an Italian e-commerce site you need languages, currency, shipping and payments suited to the Swiss market. For companies in Como, Milan and Lugano, since Switzerland is outside the EU, VAT and customs should be checked with an accountant and a freight forwarder.
An e-shop generally needs a range of payment methods: cards, PayPal, bank transfer and, for businesses, deferred payments. The right mix depends on who buys and where you sell. We discuss it in our studio in Cantù, near Como, with companies from Brianza and Milan.
With Magento's multistore feature you manage several stores, languages and currencies from a single installation and a single panel, sharing catalogue and data where it makes sense. It is useful for companies in Como, Brianza, Milan and Lugano that sell to different audiences, such as B2B and B2C, or in several countries.