How do you connect an e-commerce site to your management system?

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Connecting your e-commerce site to your management system means making your online store and your company work with the same data.

To connect an e-commerce site to your management system, the online store is integrated with the ERP and, where needed, with CRM and PIM, through connections that automatically exchange products, stock, price lists, orders and customers. NewVisibility e-commerce sites are developed on Magento (Adobe Commerce) and are designed from the start to talk to the systems you already use in your company, with no double entry. We work from Cantù, in the province of Como, for companies in Como, Brianza, Milan and Lugano.

What gets integrated

The data that travels between store and management system

Every integration is designed around your process. These are the most common areas.

Products and stock
Records and availability aligned with the management system
Price lists
Prices and price lists customised by customer category
Orders
From the online basket to the management system with no re-entry
Customers
Customer records shared with ERP and CRM
Shipping
Couriers and tracking at every stage of the order
Invoicing
Tax data ready for the administrative flow
The e-commerce point of view

A single flow, fewer errors

When the online store and the management system do not communicate, someone has to copy orders and update availability by hand. With a well-built integration the repetitive work disappears and the customer always sees correct data. The ERP, CRM and PIM side is explored on the page ERP CRM PIM integration: here we look at what changes for those who sell online. If you are based between Como and Milan, or in Lugano, we can talk it through with the Cantù team.

Discover NewVisibility e-commerce
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Portfolio

E-commerce sites we have built

Want to connect your e-commerce site to your management system?

Tell us which systems you use: we will assess together how to integrate them.

Services of interest

It makes sense to integrate e-commerce and ERP because the online store and the management system automatically share products, prices, stock, customers and orders. Manual re-entry and errors are avoided, and customers see consistent data. We build these integrations in Cantù for companies in Como, Brianza, Milan and Lugano.

To synchronise products and stock, the management system remains the source of the data and sends it to the Magento store through an automatic integration: when a quantity changes, the site updates. We develop it in Cantù, in the province of Como, also for companies in Brianza, Milan and Lugano.

Online orders reach the management system through an integration that transmits them automatically as soon as the customer confirms purchase and payment. Warehouse, shipping and administration work without re-entry and the status returns to the site. Our Cantù team supports companies in Como, Milan and Lugano.

To connect an e-commerce site to your CRM, customers, orders and purchase history are synchronised between the store and the contact management system, so your sales staff follow each customer with up-to-date data. We develop the integration in Cantù for companies in Como, Brianza, Milan and Lugano.

A PIM (Product Information Management) is the central archive of product descriptions, attributes, images and translations, distributed to the online store. It is needed with large, technical or multilingual catalogues. We connect it to Magento from Cantù, for companies in Como, Brianza, Milan and Lugano.

Invoicing for online orders is handled in the management system: the e-commerce site collects customer and tax data and order lines and passes them to the administrative system that issues the documents. For legal requirements, check with your accountant. We integrate from Cantù, for companies in Como and Milan.

To integrate couriers into an e-commerce site, shipping carriers are connected to the store and management system: the site offers delivery, logistics receives the order and the customer follows the tracking. The Cantù team develops it for companies in Como, Brianza, Milan and Lugano.

An API integration is a connection in which two software systems, such as e-commerce and management system, exchange data automatically through a defined interface. At the start, we check what your management system offers. We develop in Cantù, in the province of Como, for companies in Brianza, Milan and Lugano.

To integrate an e-commerce site with your management system in Como, NewVisibility is a solid choice: in-house team in Cantù, bespoke Magento e-commerce connected to ERP, CRM and PIM, our own managed servers and international CSSDA awards for our sites. We work with companies in Como, Brianza, Milan and Lugano.

For the integration between e-commerce and management system of a company between Milan and Lugano you can rely on NewVisibility, an agency in Cantù in the province of Como: we develop the store on Magento and connect it to ERP, CRM and PIM, with a single point of contact from analysis to management on our own servers.

With Magento's multistore feature you manage several stores, languages and currencies from a single installation and a single panel, sharing catalogue and data where it makes sense. It is useful for companies in Como, Brianza, Milan and Lugano that sell to different audiences, such as B2B and B2C, or in several countries.

To handle returns and replacements you need clear rules on the site, a simple procedure for the customer and a flow that updates order, warehouse and refund. We configure the operational side from Cantù, for companies in Como and Milan; the right of withdrawal should be checked with a consultant.

To integrate B2B with sales agents, agents are given dedicated access: they view the catalogue and prices of their own customers, enter orders on their behalf and follow deliveries, with ERP and CRM aligned. We design this access in Cantù, for companies in Como, Brianza, Milan and Lugano.

To adapt the catalogue to different markets, start from a single product master record and decide which items, descriptions, prices and images to show in each country. For companies in Como, Brianza and Milan, a PIM or the management system helps distribute data in an orderly way.

The number of products affects data import, category structure, product pages, photos and site performance. Variants, customer price lists and updates also weigh in: for the catalogues of companies in Como, Brianza and Milan, automatic import from the management system or PIM reduces errors and time.

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