Why integrate e-commerce and ERP?

To synchronise products and stock, the management system remains the source of the data and sends it to the Magento store through an automatic integration: when a quantity changes, the site updates. We develop it in Cantù, in the province of Como, also for companies in Brianza, Milan and Lugano.

Online orders reach the management system through an integration that transmits them automatically as soon as the customer confirms purchase and payment. Warehouse, shipping and administration work without re-entry and the status returns to the site. Our Cantù team supports companies in Como, Milan and Lugano.

To connect an e-commerce site to your CRM, customers, orders and purchase history are synchronised between the store and the contact management system, so your sales staff follow each customer with up-to-date data. We develop the integration in Cantù for companies in Como, Brianza, Milan and Lugano.

To handle returns and replacements you need clear rules on the site, a simple procedure for the customer and a flow that updates order, warehouse and refund. We configure the operational side from Cantù, for companies in Como and Milan; the right of withdrawal should be checked with a consultant.

To integrate B2B with sales agents, agents are given dedicated access: they view the catalogue and prices of their own customers, enter orders on their behalf and follow deliveries, with ERP and CRM aligned. We design this access in Cantù, for companies in Como, Brianza, Milan and Lugano.