Do you lose old emails when you change supplier?

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Data kept safe

Your old emails stay yours

No, old emails are not lost when you change email supplier if the messages are copied to the new system before the old one is switched off. NewVisibility, in Cantù, in the province of Como, checks that every folder is present before closing the move.

What can go wrong

The real risks and how to avoid them

Messages are almost always lost through haste, not technical limits.

Early cancellation
The old service is closed only once the copy is verified
Forgotten folders
Sent mail, drafts and subfolders are included
Incoming messages
The DNS change happens once the data is already copied
Attachments
Attachments travel together with the original message

Afraid of losing your email?

Write to us: together we will review your company's mailboxes across Como, Brianza and Milan.

Services of interest

To move contacts and calendars, you export them from the old system in standard formats and import them into the new one, or sync them directly. NewVisibility, in Cantù (Como), also checks shared address books and recurring appointments for companies in Brianza, Milan and Lugano, so the office restarts without losses.

To switch from Gmail to business email, you create mailboxes on the company's domain, import the old messages and set up a temporary forward. NewVisibility, in Cantù, configures mailboxes protected by anti-virus and anti-spam for businesses in Como, Brianza, Milan and Canton Ticino.

With many users, the email migration is handled in stages: a pilot group, then departments or sites, with clear instructions for each. NewVisibility, in Cantù (Como), plans the schedule together with companies in Brianza, Milan and Lugano and remains the contact in the first days of use.

A, CNAME and MX records are entries in the DNS zone: A links the domain to the server's address, CNAME creates an alias to another name, MX says where to deliver email. A mistake can block website or email: in Como and Brianza we check them from our Cantù office.

If a mailbox is compromised, change the password straight away, close active sessions, check forwarding rules and filters and notify your contacts. If you need support in Como, Brianza or Milan, the NewVisibility team in Cantù can help you with the first steps.

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