To check that the email migration has succeeded, you check sending, receiving, folders and devices for every user. In Cantù, in the province of Como, we use this checklist with companies before closing the old service.
Keep the old system active for a safety period: if someone notices a missing message, it can be recovered straight away. For companies in Como, Brianza and Milan, NewVisibility remains the contact for any issue, with direct support on our own managed servers.
The email migration to a new provider is done by activating the new system, copying the existing mailboxes and only at the end updating the domain's MX records. NewVisibility, in Cantù, coordinates every phase for companies in the province of Como, Brianza and Milan, without stopping work in the office.
No, old emails are not lost if the messages are copied to the new system and checked before the old service is switched off. In Cantù, in the province of Como, NewVisibility checks folders and attachments together with companies in Como, Brianza and Milan before closing the move.
To move contacts and calendars, you export them from the old system in standard formats and import them into the new one, or sync them directly. NewVisibility, in Cantù (Como), also checks shared address books and recurring appointments for companies in Brianza, Milan and Lugano, so the office restarts without losses.
Email during a provider change keeps working if the mail records are replicated before the domain is moved; if this step is forgotten, messages can be lost. For businesses in the province of Como, Brianza and Ticino, we prepare the email before the website.
To share a mailbox between colleagues, you can give several people access to the same mailbox or use an alias that forwards messages to several recipients. The choice depends on the team and the requests, also for companies in Como and Cantù: it is best to decide who replies.
