Does email keep working when changing provider?

NewVisibility, communication and digital marketing agency in Cantù
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Business email

Email must not stop

Email during a provider change keeps working if the mail records (MX and related ones) are replicated before the domain is moved. If this step is forgotten, messages may go to the old supplier or not arrive at all.

In Cantù, in the province of Como, we prepare the email before the website, because for a company it is often the most critical part.

Not to be forgotten

The critical points for email in a move

This applies to companies in Como, Brianza, Milan and Canton Ticino.

MX records
They indicate where messages are delivered
Existing mailboxes
Content and settings to carry over
Email security
Anti-virus and anti-spam protections to reactivate
Portfolio

Projects with domain, email and servers managed by us

Team

The team that supports you directly

Direct support from our in-house team, with no intermediaries.

Meet the team
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Before a hosting change, you need an inventory of website, database, mailboxes and certificates, the login details for the control panel and the domain, and a complete copy of the data. We help you prepare them from our Cantù office, if your company is in Como, Brianza or Milan.

To move a website to a new server, you copy files and database, adapt the configuration, install the certificates, test everything and only then move the domain. In Cantù, in the province of Como, we do this for companies in Brianza, Milan and Canton Ticino.

If the old supplier does not cooperate, you check who the domain is registered to, send a formal request and, if needed, use the registries' official procedures, consulting a legal advisor on contractual matters. We assist companies in Como, Brianza and Milan from Cantù.

If you change web agency, domain and email stay active if the ownership is correct and the move is planned. The risk is a domain registered to the former supplier. NewVisibility, in Cantù in the province of Como, guides companies in Brianza, Milan and Lugano through the move.

To recover a domain registered to a former supplier, you check who owns it, ask the supplier to cooperate and, if needed, start a formal transfer; legal aspects should be assessed with a consultant. NewVisibility, in Cantù in the province of Como, assists companies in Como and Milan.

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