How do you reactivate old customers with a social campaign?

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Customers to reactivate

Those who already know you are the closest audience

To reactivate old customers with a social campaign you use the contacts you already have to create a custom audience and show them a dedicated message: a novelty, an offer, a new service. It is a warm audience that knows your company in Como, Brianza or Milan and often responds better than a new one.

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How to proceed

From contact list to ad

Each step takes into account the relationship you have with the customer.

List
Contacts of customers and people who have already asked for information
Segments
Recent customers, dormant ones, by product or service
Message
A concrete reason to get back in touch with you
Exclusions
Those who have already replied or do not want to be contacted
Customer data must be handled with care: consent and privacy notices matter.

Before using contact lists on the platforms, check with your adviser what is permitted, and see the Privacy and GDPR page. From our studio in Cantù we then set up the campaign.

Contact

Start talking to your customers again

If you want to reactivate customers between Como and Milan, write to us: we start from your data.

Contact us
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The lead generation campaigns in Como can be managed by NewVisibility, an agency in Cantù with an in-house team for strategy, ads, website, photo and video, CSSDA awards and CRM integrations. We work with companies between Como, Milan and Lugano, without promising guaranteed results.

Remarketing on social media shows targeted ads to people who have already visited your website or interacted with your content. We create distinct audiences, prepare different messages for each moment and optimise every day. We set it up from Cantù for companies in Como, Brianza and Milan.

You create a remarketing audience from website visitors and show ads designed for the next step, excluding those who have already got in touch. For companies in Como and Brianza it is the way to make the most of existing traffic: from Cantù we set up audiences, messages and tracking.

To integrate social campaigns and organic management you use profile content as the basis for ads and use ads to give visibility to the best content, with a single plan. In Cantù we follow both activities for companies in Como, Brianza and Milan.

To exclude existing customers you create an audience of people who have already bought or contacted the company and exclude it from campaigns aimed at new customers. The budget is concentrated on people who do not know you yet. From Cantù we do this for companies in Como, Brianza and Milan.

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