How do you tell which contacts are most interested?

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Contact interest

Who the most interested contacts are

To understand which contacts are most interested you look at who opens regularly, who clicks across several sends and who returns to the website after the newsletter. These behaviours, gathered over time, let you tell warm contacts apart from distracted ones. From Cantù, in the province of Como, we help companies in Brianza and Milan read these signals and pass them to the sales team.

The signals

What an engaged contact looks like

The more signals add up, the more interested the contact.

Regular reads
Opens newsletters consistently
Repeated clicks
Returns to the same topics
Website visits
Continues after the email
Enquiries
Fills in forms or asks to be contacted
Portfolio

Work that shows our method

Contact

Find the contacts that matter

Between Como, Milan and Lugano we help companies understand who deserves their sales attention.

Contact us
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Send data is analysed with a first reading after every send and a broader comparison at regular intervals, to see the trend over time. The Cantù team agrees the pace with companies in Como and Brianza based on how often they send their newsletters.

To analyse results by market you split contacts by country and language and read separate reports for Italy and Canton Ticino. From Cantù, near Como and the border, we support companies writing to customers between Milan and Lugano; for consent and privacy, speak with your consultant or DPO.

To turn data into improvements you pick one priority from the report, change a single element and check the result in the next send. The Cantù team, in the province of Como, applies this cycle with companies in Brianza and Milan.

To reactivate inactive contacts you identify subscribers who have not opened for a while, send a dedicated message and remove those who do not respond. From Cantù, near Como, we set up the reactivation plan on the real campaign reports of companies in Brianza and Milan.

An effective newsletter subject line is clear, honest and concrete: it previews the content with words from your sector and is completed by a preview text that does not repeat it. You improve it by comparing versions with A/B testing and reading the reports. We do this from Cantù for companies in Como and Milan.

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