We start by analysing the flows, choose the source of the data and connect the systems one at a time. We work for companies in Como, Brianza, Milan and Lugano, with no hand-offs between different suppliers.
Tell us about your processes: together we will assess what to connect first.
Integrating systems automates the business processes in which a staff member copies the same data from one program to another: website requests, catalogue, documents, support and reports. The link works through APIs; we build it in Cantù for companies in Como and Brianza.
To automate quote requests, the website form is connected to the CRM or management system: data arrives in order, the customer is recognised and the request goes to the right contact. We build it for companies in Como, Brianza and Milan; your team is left to prepare the offer.
To automate after-sales support, the website form, CRM and management system are connected: each request reaches the right department already linked to customer and product, and the customer follows its status in the reserved area. Our team in Cantù builds it for companies in Como, Milan and Lugano.
To get website requests into the ERP, the online form sends data to the management system through APIs. Quotes, orders or enquiries appear already entered, with fields and checks defined together with the office that handles them. We work with companies in Como, Brianza, Milan and Lugano, with no copy and paste.
To get website contacts into the CRM, the form is connected to the system through APIs: data is sent and saved in the right record, with nothing to copy over. For companies in Como, Milan and Lugano, duplicates are also checked, and the enquiry is immediately visible to the team.