The rule is simple: if a staff member copies the same data from one program to another, that step is a candidate for automation. The link works through APIs, a secure and automatic channel between website, management system, CRM and PIM. We work on these flows with companies in Como and Brianza.
Every company has its own priorities, but some flows come up almost every time.
We map the existing flows, decide which system is the source of the data and automate one step at a time, without stopping operations. The work starts from our studio in Cantù, also for companies in Milan and Lugano.
Describe your flows to us: together we will assess what to connect first.
To automate quote requests, the website form is connected to the CRM or management system: data arrives in order, the customer is recognised and the request goes to the right contact. We build it for companies in Como, Brianza and Milan; your team is left to prepare the offer.
To automate after-sales support, the website form, CRM and management system are connected: each request reaches the right department already linked to customer and product, and the customer follows its status in the reserved area. Our team in Cantù builds it for companies in Como, Milan and Lugano.
To connect the website to production processes, website and management system are made to talk through APIs: orders and configurations entered online enter the production department's flow with no manual steps. Our team in Cantù follows these projects for companies in Como, Brianza and Milan.
To get website contacts into the CRM, the form is connected to the system through APIs: data is sent and saved in the right record, with nothing to copy over. For companies in Como, Milan and Lugano, duplicates are also checked, and the enquiry is immediately visible to the team.
It makes sense to choose NewVisibility for your PIM because development, APIs and servers stay in a single in-house team in Cantù (Como). We build bespoke websites on an enterprise CMS, connect them to ERP, CRM and PIM, and have won CSSDA awards. We work for companies between Milan and Lugano.