No more copying and pasting from emails
When requests arrive by email, someone has to read them, copy them into the management system and work out who to assign them to. With integration, the website form fills in the customer record, creates the request and assigns it to the right contact. What is left to your team is the part that matters: preparing the offer. The connection is set up by our team in Cantù, in the province of Como.
To automate after-sales support, the website form, CRM and management system are connected: each request reaches the right department already linked to customer and product, and the customer follows its status in the reserved area. Our team in Cantù builds it for companies in Como, Milan and Lugano.
To connect the website to production processes, website and management system are made to talk through APIs: orders and configurations entered online enter the production department's flow with no manual steps. Our team in Cantù follows these projects for companies in Como, Brianza and Milan.
For the automatic update of products, the website is connected to the PIM or management system: when you edit a sheet, descriptions, features, attachments and availability update online on their own. A service we offer from Cantù to companies in Como, Milan and Lugano with large catalogues.
It makes sense to choose NewVisibility for your PIM because development, APIs and servers stay in a single in-house team in Cantù (Como). We build bespoke websites on an enterprise CMS, connect them to ERP, CRM and PIM, and have won CSSDA awards. We work for companies between Milan and Lugano.
A webhook is an automatic message that one piece of software sends to another when an event occurs, such as a new contact or a change to an order. It aligns systems immediately, without constantly asking for news: we design it in Cantù for companies in Como and Brianza.