What does website maintenance include?

Maintenance activities fall into three families: technical (CMS and library updates, security, backups), content (text, images, new SEO and AIO pages) and evolutionary (new features, integrations, languages). The Cantù team coordinates them for companies in Como, Brianza and Milan.

A clear maintenance contract should state which activities are included and excluded, how to request an intervention, how backups and restore work, who owns the domain, code and content, and the renewal and withdrawal rules. If you go to an agency in Como or Brianza, ask for it in writing.

With managed hosting, whoever maintains the site also controls the server: updates, configuration and problems are handled in one place, with no passing the buck between agency and provider. NewVisibility, in Cantù, hosts the sites it develops on in-house managed servers, configured for its own enterprise CMS.

A site is protected from cyber attacks with constant updates, code with few external dependencies, controlled access to the panel, protected forms, an encrypted connection and reliable backups. A bespoke site on an enterprise CMS, without chains of plugins, has a smaller attack surface: we apply this to sites of companies in Como, Brianza and Milan.

The site and CMS should be updated regularly: security patches as soon as they are released, minor updates on a schedule, and major versions planned and tested before going live. The right cadence depends on the site's CMS, libraries and integrations; in Cantù we define it with each company.

A website backup is a periodic copy of the database, files and media archive, stored separately from the site. It lets you restore everything or just part of it after an error, a failed update or an attack, as long as restoring is tested: the Cantù team, in the province of Como, takes care of it.

The SSL certificate encrypts data between browser and site and enables HTTPS: without it, browsers flag the site as not secure, affecting trust, forms and rankings. During maintenance we also check that pages and resources really use HTTPS, for companies in Como, Brianza and Milan.

Website monitoring combines automatic checks that verify the site responds and send alerts, periodic analysis of speed and Core Web Vitals, and review of logs and errors. This way problems surface before visitors notice them, including for companies in Como and Milan.

The best agency for website maintenance in Como is the one that knows your site, manages its server and gives you a clear contact person. NewVisibility, in Cantù, handles development, servers and support with a single in-house team and an enterprise CMS.

For website maintenance between Milan and Lugano you need a partner that handles development, servers and support together. NewVisibility, from Cantù, does it with an in-house team, an enterprise CMS, managed servers and integrations with ERP, CRM and PIM, including for companies in Ticino.

The main signs are slow pages that suit smartphones poorly, visits that don't turn into enquiries, outdated content, complicated management and dated design. If you recognise more than one, consider a website redesign: from our Cantù studio we help companies in Como and Brianza decide.

A website full of plugins depends on third-party code that has to be updated and made to work together: more plugins mean more risk of conflicts, slowdowns and vulnerabilities. In Cantù we develop for companies in Como and Milan on an enterprise CMS, with the essential features in the core and the rest bespoke.

Website speed matters because Google assesses loading experience through Core Web Vitals and because a slow site loses visitors before they read anything. It depends on lightweight code, optimised images, caching and well-configured servers: choices our Cantù team makes during development.

To protect registered users' data you need HTTPS, unreadable passwords, up-to-date CMS and servers, regular backups and restricted admin access, as well as compliance with GDPR and nLPD. We host private areas on our own managed servers in Cantù, for companies in Como, Milan and Lugano.

The recurring costs of a website are the domain, hosting, SSL certificate, email accounts, technical maintenance and any licences for external services. With our open source enterprise CMS there are no CMS licences to pay, and from Cantù we manage hosting and maintenance for companies in Como and Milan.