How do you handle unregistered guests who turn up at the entrance?

How do you handle unregistered guests who turn up at the entrance?

Unregistered guests at the entrance are handled with a rule decided before the event: who can come in, who authorises access and how attendance is recorded. For corporate events in Brianza and Como we define these steps with the organiser, based on the type of event and guest categories. The operational detail is agreed with the team: contact us.

The decisions to make

Four questions before the event

It is better to answer these questions beforehand than to find yourself deciding in front of a line of people.

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  • Who can come in without an invitation?
  • Who authorises access?
  • How is the new guest registered?
  • Which category are they assigned to?
The system

Registrations and attendance always aligned

The system is synchronised with the website and the private area: what happens at the entrance stays consistent with invitations and registrations. We use it for companies in Como, Milan and Canton Ticino.

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Portfolio

Guest check-in projects

How do you want to handle surprises at the entrance?

Let's talk about it before the event: we will build the rules together.

Services of interest

For a queue-free guest welcome in Cantù you can turn to NewVisibility, a web development agency based in the province of Como. The in-house team follows the event from the invitation to the code scan at the entrance, with servers managed by us, for companies in Cantù, Brianza and Milan.

The internet connection at the entrance should be checked before the event: the system is online and synchronised with the website and private area, so network coverage and a backup plan are agreed in advance with the team. For events in Cantù, Brianza and Como we discuss it during preparation.

Access control for areas is based on guest categories: VIP, press, clients and staff have their own rules and dedicated passes, and automatically receive what they are entitled to. For companies in Como, Brianza and Milan we configure with the organiser which areas each category can enter.

It is especially useful for conventions, product launches, trade fairs, open days and invitation-only events, where guests belong to different categories and the welcome needs to run smoothly. We develop it as a bespoke system in Cantù for companies in Como, Brianza and Milan.

To prevent multiple use of a pass you need named invitations, a code tied to one specific registration and a scan check at the entrance, which records attendance in real time. Rules for special cases are defined with our Cantù (Como) team, for events between Milan and Brianza.

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