How do you connect a product configurator to the ERP?

For a B2B distributor in Como, Brianza or Milan, we build a reserved area connected to the ERP, where professional customers find personalised price lists, availability, order history and documents. The customer is more autonomous, the sales office works on consistent data and access differs by role, also for agents and resellers.

To integrate the systems of a company with several sites or branches, also between Como, Milan and Lugano, you start from data mapping and establish which system is the main source of each. The sites are then connected through APIs to a common flow, so customer records, contacts and website information stay consistent.

For sector integrations between website and business systems in Como you can rely on NewVisibility, a Cantù agency with an in-house team. We develop to measure on an enterprise CMS, host on our own managed servers and analyse your use case before connecting ERP, CRM and PIM. Some of our sites have won CSSDA awards.

To show availability and delivery times from the ERP, the management system sends stock levels and delivery rules to the website through APIs. The site turns them into clear messages, such as available, arriving soon or made to order, for companies in Como, Brianza and Milan, updated whenever the data changes.

To connect the CRM to the customer area, the information a customer can view or update is synchronised via API: records, requests, documents. Your team works in the CRM as always and the customer finds consistent data online. Bespoke reserved areas from Cantù, for companies in Como, Brianza and Milan.