A portal for your professional customers
For a B2B distributor, connecting website and management system means offering customers a reserved area with personalised price lists, availability, orders and documents read directly from the ERP.
Customers do on their own what they used to ask the sales office for, and the office works on consistently accurate data. We build the portal from Cantù, in the province of Como, for distributors in Como, Brianza, Milan and Lugano. For topics related to online orders see E-commerce.
What the customer sees after logging in
The content depends on the data available in the management system.
Also for agents and resellers
Access differs by role, connected to the records in the management system and CRM, with security managed on NewVisibility servers.
To integrate the systems of a company with several sites or branches, also between Como, Milan and Lugano, you start from data mapping and establish which system is the main source of each. The sites are then connected through APIs to a common flow, so customer records, contacts and website information stay consistent.
For sector integrations between website and business systems in Como you can rely on NewVisibility, a Cantù agency with an in-house team. We develop to measure on an enterprise CMS, host on our own managed servers and analyse your use case before connecting ERP, CRM and PIM. Some of our sites have won CSSDA awards.
To choose a partner for a bespoke integration in your sector, between Milan and Lugano, look for one that analyses the flows before developing, has development and content in the same team and manages the servers. NewVisibility works this way from Cantù, with an enterprise CMS, development with no templates and CSSDA awards for some sites.
To connect the CRM to the customer area, the information a customer can view or update is synchronised via API: records, requests, documents. Your team works in the CRM as always and the customer finds consistent data online. Bespoke reserved areas from Cantù, for companies in Como, Brianza and Milan.
With a PIM, technical sheets, certifications and attachments are linked to each product only once, in the right version and language. The website publishes them automatically, with no files to upload page by page: we build it from Cantù, in the province of Como, reducing the risk of outdated documents.