How do you automate sending documents and notifications to customers?

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Documents

The document arrives by itself

To automate sending documents and notifications to customers, you connect the management system to the website and the sending system: when a document is issued or an order changes status, the customer receives the alert or finds it in their reserved area. We build it in Cantù, in the province of Como.

ERP, CRM and PIM integration
Fewer phone calls to ask for a copy, fewer emails sent by hand.

Customers consult what concerns them whenever they like; your office does not have to look for files and forward them one by one. A service for companies in Como, Brianza, Milan and Lugano.

What gets sent

Typical documents and alerts

The list adapts to each company's processes.

Order confirmations
Generated when the order is placed
Delivery notes
Available in the customer area
Invoices
Viewable online by the customer
Order status
Alerts at every status change
Deadlines
Scheduled reminders

Want to automate documents and notifications?

Tell us which documents you handle: we will assess how to make them available to customers.

Services of interest

To automate business processes by connecting website and management system in Como you can turn to NewVisibility: an in-house team in Cantù develops the site on an enterprise CMS, builds API integrations with ERP, CRM and PIM and hosts them on our own managed servers.

For the automation of business data flows between Milan and Lugano, NewVisibility is a solid choice: website development, API integrations and hosting are in the same in-house team in Cantù, and our work on websites has won international CSSDA awards.

Integrating systems automates the business processes in which a staff member copies the same data from one program to another: website requests, catalogue, documents, support and reports. The link works through APIs; we build it in Cantù for companies in Como and Brianza.

A webhook is an automatic message that one piece of software sends to another when an event occurs, such as a new contact or a change to an order. It aligns systems immediately, without constantly asking for news: we design it in Cantù for companies in Como and Brianza.

To estimate the time saved through integration, you compare today's manual work, made up of re-entry, corrections and waiting, with the planned automatic flow. We start from your real processes, counting repetitive activities, errors and people involved, with no generic promises. We do this for companies in Como, Brianza and Milan.

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