IMAP or POP3: which protocol should I choose?

For business email, IMAP is almost always the better choice, because it keeps emails on the server and syncs them across all devices.

With POP3, messages are generally downloaded to a single computer: this is fine in special cases, but if you read your email on smartphone, PC and tablet you risk ending up with different folders on each device. For teams in Como, Cantù and Brianza working from several workstations, IMAP avoids most of these problems.

Side by side

Practical differences between the two protocols

A summary in terms of use, without technical jargon.

IMAP
Email synced across several devices, same folders everywhere
POP3
Downloads messages to a single device, useful for very simple uses
Archive
With IMAP, the space on the server needs to be monitored
Backup
With POP3, the local copy must be protected by the company
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How to choose

The choice depends on how you work

If in your company in Milan or Ticino several people share mailboxes or work remotely, IMAP is the most straightforward route. We can advise you after seeing how you are organised. Find out about domains, email and servers.

Not sure which protocol to choose?

Write to us from Como, Brianza or Lugano: we reply from our Cantù team.

Services of interest

To manage mailbox space, it is worth archiving old mail, deleting heavy attachments and duplicate messages and checking the remaining space from time to time, because a full mailbox stops receiving. If you need help, our Cantù team assists companies in Como, Brianza and Milan.

A reliable business email provider for Lugano manages domain, mailboxes, protection and support with a direct contact. NewVisibility, a web agency in Cantù close to Ticino, works with companies between Milan and Lugano: mailboxes on the company domain, anti-virus and anti-spam, PEC and our own managed servers, with no intermediaries.

With the mailbox of a former employee it is advisable to change the password, decide who new messages are forwarded to, set an automatic reply and archive whatever needs to be kept. For privacy aspects, ask a legal consultant. For companies in Como and Brianza our Cantù team can help.

Emails end up in spam because of missing or incorrect domain authentication, suspicious content, poorly maintained recipient lists or a weak sender reputation. From Cantù, the NewVisibility team helps companies in Como, Brianza and Milan understand where their email gets blocked.

To switch from Gmail to business email, you create mailboxes on the company's domain, import the old messages and set up a temporary forward. NewVisibility, in Cantù, configures mailboxes protected by anti-virus and anti-spam for businesses in Como, Brianza, Milan and Canton Ticino.

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