What should you do if your smartphone does not read the chip?

Check the phone

Check that NFC is on and the screen is unlocked.

Change position

Try holding the phone against the card in a different way, calmly.

Use the QR code

Scan the code with the camera: it opens the same page.

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What to do

If your smartphone does not read the chip

If your smartphone does not read the NFC chip, check that the function is on, try again holding the phone close calmly and, if needed, scan the QR code.

The causes may depend on the device or on how the card is made. We help you from Cantù, in the province of Como, for companies in Como, Brianza, Milan and Lugano.

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If the problem persists, write to us.

We help you work out whether it depends on the phone or on the card. It may also be useful to review the settings of your NFC business cards page.

NewVisibility

Let's solve it together

Our team in Cantù is available to companies in Como, Brianza, Milan and Lugano.

Contact us
The NewVisibility team, communication agency in Cantù

The NFC reading distance is very short: the phone has to be held close to the card. Behaviour depends on the model and on the card, so we do not promise any values; the QR code is the alternative. We discuss it in Cantù, for companies in Como, Brianza, Milan and Lugano.

To set up and manage NFC cards linked to the company website in Como, you can turn to NewVisibility, an agency in Cantù: a single team takes care of the card page, the domain and the link to the website, with an enterprise CMS and our own managed servers. The chip is assessed during the project phase.

Entrusting the technical side of NFC cards to an agency in Cantù means having a single point of contact, in the province of Como, for the page, the domain and the link to the website, with an enterprise CMS and managed servers. We work with companies in Como, Brianza, Milan and Lugano.

To prepare the NFC card before a trade fair, if your company is in Como or Brianza, check that the profile is complete, that role and contact details are correct and that the graphics are consistent with your stand. Test NFC and the QR code before you leave: the details are updated without reprinting.

The personal data in the NFC chip depends on how the card is configured. In a well-designed project the chip points to the profile page on the company domain, where the data stays under your control. For companies in Como, Brianza, Milan and Lugano, what to publish is decided during the project phase.

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