None is better in absolute terms: the choice depends on what the system to be connected makes available. With companies in Como and Brianza we assess case by case.
The styles
How they differ
- REST: simple, widespread, based on web addresses
- SOAP: formal and structured, common in older management systems
- GraphQL: you ask only for the fields you need, in a single request
How to choose
The practical criteria
In a project we do not choose a style in the abstract: we adapt to what the software to be integrated offers.
What the management system exposes
Often already decided by the supplier
Amount of data
Affects the choice of a lean format
Security required
All styles support adequate protection
Maintenance
Clear documentation matters
A webhook is an automatic message that one piece of software sends to another when an event occurs, such as a new contact or a change to an order. It aligns systems immediately, without constantly asking for news: we design it in Cantù for companies in Como and Brianza.
Real-time integration is for data that changes often, such as product availability; interval-based integration is for stable data such as a price list. For companies in Como and Brianza a mixed approach is often best, decided flow by flow.
Integration middleware is intermediate software that collects data from the different systems, translates it into a common format and routes it where it is needed. Each system talks to a single central point, which is easier to control: we design it in Cantù for companies in Como and Brianza.
The quality of the management system's APIs matters a great deal: if they are documented, complete and stable, the link with the website is straightforward. If they are limited or poorly documented, more analysis is needed, or alternative channels such as exchange files. We check them before quoting, for companies in Como and Brianza.
Synchronisation errors are handled by detecting them straight away, retrying exchanges that failed for temporary reasons and alerting the contact when needed. A log keeps the data involved, so the flow resumes with no manual re-entry. Our team in Cantù designs it for companies between Como and Milan.