If the guest loses their pass
If a guest loses their pass, the starting point is their registration: the code is linked to their details and the team can find the person in the updated list. With a digital pass the problem is rarer, because the message stays in the guest's email inbox.
How to proceed at the entrance is agreed before the event: from Cantù we help companies in Como and Brianza define a clear procedure.
Want to plan for unforeseen issues at the entrance?
Write to us: we will help you set up check-in for your event.
To customise the pass design you carry the brand's logo, colours and tone consistently across invitation, pass and communications. NewVisibility's in-house team in Cantù, in the province of Como, looks after graphics and development together, for events of companies between Milan, Brianza and Lugano.
Yes, you can create different passes for each guest category, such as VIP, press, clients and staff: each category has its own rules, with dedicated access, materials and communications. We set it up from Cantù, in the province of Como, for events of companies between Brianza, Milan and Lugano.
For digital passes for trade fairs and events in Monza you can turn to NewVisibility, an agency in Cantù in the province of Como with an in-house team, an enterprise CMS, its own managed servers and international CSSDA awards. We develop a complete check-in system, from invitation to scan at the entrance, for Brianza too.
The sizing of welcome desks depends on the type of event, guest categories, available entrances, arrival times and the venue's spaces. There is no fixed formula: for events in Cantù, Como and Brianza we discuss it with the organiser before the day of the event, based on the real flow of guests.
Dedicated access for VIP and press is managed by assigning each category its own pass and entry rules, checked with a tablet scan. NewVisibility develops this system in Cantù for events of companies between Como, Milan and Lugano.