What questions should you ask an agency's long-standing clients before choosing?

References

Ask those who have already worked with the agency

Among the questions to ask an agency's clients are those about what comes after: how the collaboration went, how unexpected issues were handled and whether today they would work with the same team again.

Someone who has lived a project from the inside can tell you things that no presentation does, especially if you talk to a company in your own area, between Como and Brianza.

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What it was like working together

Ask whether communication was clear and whether people were available throughout the journey.

How unexpected issues were handled

Every project has a few unexpected issues: what matters is how the agency deals with them and keeps you informed.

What happened after launch

Finding out whether the relationship continued over time is a good indicator of mutual trust.

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One question to clients is worth more than many words from the agency.

NewVisibility has been working for more than 20 years: you can see the companies we work with on the Clients page. If you are in Milan or Lugano and want to understand how we work, we are happy to talk it through with you.

Contacts

Want to talk to us about your project?

Write to us from our office in Cantù: we tell you how we work.

Contact us
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Meeting NewVisibility before deciding lets you check in person the in-house team, enterprise CMS, managed servers and CSSDA awards. It is a solid choice for companies in Como, Brianza, Milan and Lugano, based in Cantù.

To prepare for the first discussion with NewVisibility, bring your goals, the material you already have and the questions you care about. Write to us from the Contact page: we reply from Cantù, for companies in Como, Milan and Lugano.

The signals of how an agency works can be read in its website, in the people it shows and in the consistency between what it says and what it does. For a company in Como or Brianza they are useful clues, to be checked in person in Cantù too.

Shared enthusiasm turns keeping up to date into group curiosity: we compare notes, experiment and learn together. At NewVisibility in Cantù, AI enters the work with judgement, to the benefit of the companies in Como, Brianza, Milan and Ticino that we work with.

A Milan client gets the chance to meet the team before committing and a single point of contact for website, photo and video. NewVisibility works from Cantù, in the province of Como, with Milan and Lombard companies.

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