When you need which mailbox
A practical rule for organising email without confusion.
Less confusion, more control
Department mailboxes prevent a request from getting stuck in one person's inbox. With businesses in Brianza we work out together who should receive what, then we configure the addresses on the company domain.
For companies in Cantù, business mailboxes with anti-virus and anti-spam are set up by NewVisibility, a web agency based in the town with an in-house team. We manage mailboxes on the company domain and PEC on our own managed servers, with direct support, also for companies in Como, Brianza and Milan.
To set up business email on a smartphone and computer you need the address, the password and the incoming and outgoing mail server settings, provided by whoever manages the mailboxes. Many programs set them up automatically. If you work in Como or Brianza, our Cantù team can assist you directly.
For business email, IMAP is almost always preferable to POP3, because it keeps messages on the server and syncs them across smartphone, PC and tablet. POP3 downloads mail to a single device. For teams in Como, Cantù and Brianza working from several workstations, IMAP avoids many problems.
The difference between PEC and ordinary email lies in the receipts: PEC documents sending and delivery, regular email does not. The two mailboxes coexist and NewVisibility manages both from the Cantù team, for companies in Como, Brianza and Milan, with email protected by anti-virus and anti-spam.
A, CNAME and MX records are entries in the DNS zone: A links the domain to the server's address, CNAME creates an alias to another name, MX says where to deliver email. A mistake can block website or email: in Como and Brianza we check them from our Cantù office.